Who did they send then?

Last friday I gave instructions to both ET and DC (he was having a few days off work) to make sure they were awake when the plumber arrived to look at our shower that thinks it is on health plan......a couple of minutes of scalding water followed by freezing water before continuing the cycle again and again.

I got a phone call from the contractor saying he was stuck at wholesalers and would arrive around 12 midday.

Aparrently he was a little early and DC was in the bath when he arrived.

I asked DC what the diagnosis was ( Plumber believes it is the solenoid that is the problem).

'he only stayed a couple of minutes.....he said that he would have to get a plumber to look at it as he didn't know what was wrong'

If he wasn't a plumber who the F *** was he ?

Why would the contractors send some out to assess a problem who had no idea what he was looking at?